Terms of Service

1. Agreement to these Terms

These Terms of Service govern your access to and use of OMEVO, including the mobile app, website, APIs, waitlist, support, and related services provided by Aneo B.V.

By using OMEVO, you agree to these Terms. If you do not agree, do not use OMEVO.

2. Who provides OMEVO

• Provider: Aneo B.V.
• Registered address: Thomas Morelaan 104
  2135 WC Hoofddorp
  Netherlands
• KVK number: 98830848
• Legal contact: legal@omevo.ai

3. Definitions

• Aneo, we, us, our: Aneo B.V.
• OMEVO: the OMEVO app, website, software, and related services.
• User, you, your: the individual using OMEVO.
• App: the OMEVO mobile application, initially launched on Android through Google Play.
• Website: the OMEVO website, including omevo.ai and related pages.
• User Content: prompts, messages, files, feedback, profile data, memory data, or other material you submit.
• Output: AI-generated text or other content produced by OMEVO.
• Early Access: a free or limited release stage used to test market interest and product quality.

4. About OMEVO

OMEVO is a personal AI assistant designed to generate AI responses and, where enabled, use context or memory features to make interactions more useful. OMEVO is not a professional adviser, emergency system, regulated decision-making tool, or guaranteed source of truth.

OMEVO may include conversation history, local or cloud memory features, AI model routing, summaries, personalization, usage limits, support channels, and other features. Features may evolve during early access.

5. Eligibility

You may use OMEVO only if you can legally agree to these Terms and are old enough to use digital services in your jurisdiction. In the EU, children may need parental consent depending on the Member State. OMEVO is not intended for children where parental consent is required.

You may not use OMEVO if you are barred from using it under applicable law or if your account was previously suspended for misuse.

6. Account registration and security

Some features may require an account. You agree to provide accurate information, keep your credentials secure, not share your account with unauthorized users, and notify us if you suspect unauthorized access.

You are responsible for activity under your account unless caused by our failure to use reasonable security measures.

7. Free launch and early access

OMEVO may be offered free during initial launch to test whether the market likes the product. Free access may include limitations, such as usage quotas, rate limits, model limits, feature restrictions, geographic restrictions, app version limits, and waiting lists.

We may change, suspend, or discontinue free access. We may introduce paid plans later. If we introduce paid features, additional payment, app store, cancellation, and refund terms may apply.

8. License to use OMEVO

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use OMEVO for lawful personal use.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, attempt to extract source code, bypass access controls, or create derivative works from OMEVO, except where applicable law allows it.

9. Acceptable use

You agree not to use OMEVO to:

• break laws or regulations;
• violate privacy, publicity, intellectual property, or contractual rights;
• generate malware, phishing content, credential theft, exploit instructions, or harmful cyber abuse;
• harass, threaten, abuse, defame, or impersonate others;
• generate hateful, exploitative, violent, sexual abuse, child exploitation, or illegal content;
• make automated decisions about people without lawful basis and human review;
• submit personal data about others unless you have a lawful basis;
• upload or enter content you do not have rights to use;
• circumvent safety features, filters, quotas, or technical controls;
• scrape, harvest, or bulk extract data;
• stress, overload, disrupt, or reverse engineer the service;
• use OMEVO to develop a competing product through systematic copying, extraction, or benchmarking without permission.

We may block prompts, restrict features, suspend accounts, remove access, or report activity where required by law or necessary to protect users, third parties, or the service.

10. User Content

You retain ownership of your User Content. You grant Aneo B.V. a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, and use User Content as needed to provide, secure, support, and improve OMEVO, subject to our Privacy Policy and applicable law.

You confirm that you have the necessary rights and permissions to provide User Content to OMEVO. You are responsible for User Content and for ensuring it does not violate law or third-party rights.

11. AI Outputs

Subject to these Terms and applicable law, you may use Outputs for your personal purposes. You are responsible for reviewing Outputs before relying on them.

Outputs may be inaccurate, incomplete, outdated, offensive, biased, or not suitable for your circumstances. Similar or identical Outputs may be generated for other users. OMEVO does not guarantee originality, uniqueness, accuracy, or fitness for a particular purpose.

12. No professional advice

OMEVO does not provide legal, medical, mental health, financial, tax, investment, cybersecurity, compliance, or other professional advice. You should consult a qualified professional before making important decisions.

13. No emergency use

OMEVO is not an emergency service. Do not use it to report emergencies, obtain crisis support, diagnose urgent conditions, or respond to immediate danger. Contact local emergency services if you need urgent help.

14. Memory and personalization

OMEVO may include memory and personalization features. These features may store, infer, edit, retrieve, delete, or use information about your preferences, profile, conversation history, or response style.

Memory may be local to your device, cloud-based, or a combination, depending on the feature. Memory is intended to support context and personalization. It should not be treated as verified fact. You are responsible for reviewing and correcting memory where controls are available.

You should not enter sensitive information unless you understand how the relevant feature handles it.

15. Privacy and cookies

Our Privacy Policy explains how we process personal data. Our Cookie Policy explains how the website uses cookies and similar technologies. By using OMEVO, you acknowledge these documents.

16. App store terms

If you download OMEVO from Google Play, your use is also subject to Google Play terms, policies, and technical requirements. Google is not responsible for OMEVO except as stated in Google's own terms. If OMEVO is later released on iOS, Apple App Store terms may also apply.

17. Third-party services

OMEVO may rely on third-party services, including AI model providers, cloud hosting, authentication, analytics, app stores, support tools, email providers, and payment providers if paid features are introduced. Third-party services may have their own terms and privacy policies. We are not responsible for third-party services outside our control.

18. Beta, experimental, and changing features

OMEVO may include beta or experimental features. These may be incomplete, unstable, inaccurate, unavailable, or changed without notice. We may add, remove, rename, limit, or redesign features during early access.

19. Availability and support

We aim to keep OMEVO available, but we do not guarantee uninterrupted or error-free operation. The service may be unavailable due to maintenance, outages, security events, provider failures, app store issues, or force majeure events.

We may provide support through email or other channels, but we do not guarantee response times unless separately agreed.

20. Intellectual property

OMEVO, including software, design, interface, website, logos, trademarks, text, graphics, and related materials, is owned by Aneo B.V. or its licensors. These Terms do not transfer ownership of OMEVO to you.

You may not use our trademarks, logos, trade names, branding, or product names without prior written permission, except where allowed by law.

21. Feedback

If you provide feedback, ideas, suggestions, or bug reports, you allow us to use them without restriction or compensation. You confirm that your feedback does not contain confidential information unless we separately agree in writing.

22. User responsibility for devices and backups

You are responsible for keeping your device secure, updating your operating system, protecting credentials, and backing up data where appropriate. If memory or profile data is stored locally, losing access to your device or deleting app data may delete that information.

23. Suspension and termination

We may suspend or terminate your access if you violate these Terms, create risk, misuse the service, violate law, or if continued access may expose us, users, or third parties to harm.

You may stop using OMEVO at any time. Deleting the app may not automatically delete cloud account data unless the app or account deletion flow performs that action.

24. Data deletion after termination

When your account is deleted, we will delete or anonymize personal data as described in our Privacy Policy, subject to legal, security, fraud prevention, backup, dispute, and accounting requirements. Local device data may need to be deleted through app controls or device settings.

25. Disclaimers

OMEVO is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.

Nothing in these Terms limits rights that cannot legally be limited under consumer protection law.

26. Limitation of liability

To the maximum extent permitted by law, Aneo B.V. is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of data, loss of goodwill, business interruption, or reliance on AI Outputs.

To the maximum extent permitted by law, our total liability for claims relating to OMEVO is limited to the greater of: the amount you paid to use OMEVO in the 12 months before the claim, or EUR 50. This limitation does not apply where liability cannot be limited by law.

27. Indemnity

Where permitted by law, you agree to indemnify and hold harmless Aneo B.V. from claims, damages, liabilities, costs, and expenses arising from your misuse of OMEVO, violation of these Terms, unlawful User Content, or infringement of third-party rights.

28. Consumer rights

If you are a consumer, you may have mandatory rights under the laws of your country of residence. Nothing in these Terms is intended to exclude or limit mandatory consumer rights that cannot be excluded or limited by contract.

29. Export controls and sanctions

You may not use OMEVO in violation of export control, sanctions, or trade laws. You confirm that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to restrictions that prohibit your use of OMEVO, and that you are not on a restricted party list that prohibits access.

30. Changes to OMEVO and these Terms

We may update OMEVO and these Terms from time to time. If changes are material, we will provide notice where required. Continued use after the effective date of updated Terms means you accept the updated Terms.

31. Governing law and jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict of law rules. If you are a consumer in the EU, you may also benefit from mandatory protections of your country of residence.

Unless mandatory law provides otherwise, disputes relating to these Terms or OMEVO will be submitted to the competent courts of Amsterdam, the Netherlands.

32. Complaints and informal resolution

Before starting formal proceedings, please contact us at legal@omevo.ai so we can try to resolve the issue. This does not limit mandatory rights or deadlines.

33. Severability

If any part of these Terms is found invalid or unenforceable, the remaining parts will remain in effect. The invalid part will be replaced by a valid provision that comes closest to the original purpose.

34. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms as part of a merger, acquisition, restructuring, or sale of assets, subject to applicable law.

35. Entire agreement

These Terms, together with the Privacy Policy, Cookie Policy, Disclaimer, and any additional terms presented in the app or website, form the agreement between you and Aneo B.V. regarding OMEVO.

36. Contact

For legal questions, contact legal@omevo.ai.