Frequently asked questions

OMEVO is a personal AI assistant for Android. It is designed to remember useful context over time, adapt to your needs, and make AI conversations feel less repetitive and more personal.

Most AI chat apps feel like they start from zero each time. OMEVO focuses on personalization with privacy. It can use useful memory and context to make future answers more relevant, while keeping the personalization memory on your device.

It means OMEVO can become more useful as it understands your preferences, recurring context, and useful details over time. The goal is an assistant that feels more aligned with you without forcing you to explain everything again and again.

You can use OMEVO for everyday questions, writing, brainstorming, planning, learning, organizing thoughts, continuing previous ideas, and getting more context-aware AI help.

Yes. OMEVO is built for everyday use, especially when you want an AI assistant that can remember useful context and respond in a more personalized way over time.

No. OMEVO is not a replacement for professional legal, medical, financial, security, or emergency advice. Important answers should always be reviewed and verified before you rely on them.

Yes. AI responses can be incomplete, outdated, inaccurate, or misunderstood. OMEVO is meant to assist you, not replace your own judgment or professional advice.

Yes. You should verify important answers, especially when the topic affects health, safety, money, legal rights, work decisions, security, or other high-impact situations.

It means AI should become more personal and useful without making you give up control of your personal context. OMEVO is built around bringing personalization and privacy together, not treating privacy as the cost of personalization.

OMEVO is currently available as free early access on Android. Paid plans may be introduced later as the product grows.

OMEVO is in free early access so users can try the app, share feedback, and help shape the product before paid plans are introduced later.

Free early access means you can use OMEVO for free during this launch phase while the product is being improved. Features, limits, and pricing may change in the future.

Yes. OMEVO is available on Android through the Google Play Store.

You can download OMEVO from the Google Play Store: https://play.google.com/store/apps/details?id=com.memvault.app

Not yet. OMEVO is launching on Android first, and iOS is planned for a future release.

Yes, paid plans may be introduced later. The current Android launch is free early access.

OMEVO uses memory so the assistant can become more useful over time. Memory helps reduce repetition and allows OMEVO to respond with better context in future conversations.

OMEVO focuses on useful context such as preferences, recurring details, and information that can make future answers more relevant. The goal is helpful personalization, not unnecessary data collection.

No. OMEVO is designed to focus on useful context for personalization. It should not treat every message as something that needs to become long-term memory.

Memory helps OMEVO understand your preferences and recurring context. For example, it can remember how you like answers, what you are working on, or details you may otherwise need to repeat.

Yes. You can view your personalization memory, delete or reset it, and export your profile data. Editing memory directly is not currently supported.

Not currently. You can view memory, delete or reset memory, and export profile data, but direct memory editing is not currently supported.

Yes. You can delete or reset your personalization memory from the app controls.

Yes. OMEVO supports profile data export so you can access the profile and memory-related data available to you.

Chat history is stored in the backend so the app can show previous conversations and provide continuity. Personalization memory is stored on your Android device and is used to make future chats more relevant.

Your personalization memory is stored locally on your Android device.

No. The personalization memory used to personalize your experience is stored locally on your Android device, so it is not available for the developer to browse.

When you delete a conversation, the backend conversation is permanently deleted. Useful personalization memory can remain on your device so you do not lose personalization, unless you also delete or reset that memory.

Yes. OMEVO is designed so you can delete backend conversations while keeping useful personalization memory on your device, unless you choose to delete or reset memory as well.

It can happen that AI uses context imperfectly. Memory is meant to help OMEVO personalize responses, but you should still review important answers and reset memory if it no longer represents you correctly.

OMEVO’s approach is to keep personalization memory visible and manageable, and to store it locally on your device. The aim is useful personalization without making your personal context feel hidden or out of your control.

Conversations stored in the backend may be technically accessible to the service provider under limited and controlled circumstances, such as troubleshooting, security, legal obligations, or abuse investigation. Your personalization memory is stored on your device and is not available for the developer to browse.

If you include personal information in a backend-stored conversation, that information may exist in the conversation data. OMEVO is designed to reduce privacy exposure by keeping personalization memory on your device, but users should avoid entering sensitive information unless necessary.

Chat conversations are stored in the backend to provide chat history and continuity. Personalization memory extracted for future use is stored locally on your Android device.

OMEVO stores conversations in the backend so the app can provide chat history, continuity, account-level access, and reliable app functionality.

OMEVO uses Google Cloud Platform in an EU region, along with Firebase and Supabase services.

No. The personalization memory used by OMEVO is currently stored locally on your Android device.

No. OMEVO does not sell your personal data.

No. OMEVO does not use your conversations for advertising.

No. OMEVO does not train AI models on user conversations.

Your messages may be processed by third-party AI providers to generate responses. OMEVO currently uses Google Gemini. Other providers such as OpenAI or Anthropic may be added later.

OMEVO currently uses Google Gemini. In the future, OMEVO may add other AI providers such as OpenAI, Anthropic, or similar providers.

OMEVO sends relevant prompts and context to an AI provider so the model can generate a response. Only relevant context should be sent for the task, not every stored memory for every message.

Conversations remain available for chat history until you delete them, delete your account, or a future retention rule applies. When you delete a conversation, it is permanently deleted from the backend.

Deleted conversations are permanently removed from the app backend. Personalization memory stored on your device can remain unless you also choose to delete or reset it.

No. Deleted conversations are hard deleted permanently from the backend and are not intended to be recoverable.

OMEVO supports account deletion. Account deletion is intended to remove your account and associated backend data. Local data on your device may also need to be removed through app controls, device settings, or uninstalling the app, depending on your app version and device state.

Yes. You can use available app controls or contact privacy@omevo.ai for privacy and deletion requests.

For privacy questions or data requests, contact privacy@omevo.ai.

OMEVO is designed to follow GDPR principles, including transparency, data minimization, user control, deletion rights, and privacy by design. GDPR compliance depends on the actual implementation, data flows, policies, processors, security controls, and how user rights are handled in practice.

OMEVO is provided by Aneo B.V., a company registered in the Netherlands. Aneo B.V. is normally the data controller for personal data processed through the OMEVO app, website, support, and service operations, unless a separate agreement says otherwise.

OMEVO may process account data, chat messages, AI responses, conversation metadata, device and technical data, usage analytics, crash logs, diagnostics, support messages, and local personalization memory controlled on your device.

Depending on your location and the applicable law, you may have rights to access, correction, deletion, restriction, objection, portability, withdrawal of consent, and complaint to a supervisory authority.

Yes. You can contact privacy@omevo.ai to request access to your personal data. OMEVO also supports profile data export for available profile and memory-related data.

Yes. You can request correction or deletion by using available app controls or contacting privacy@omevo.ai. Some rights may depend on legal, security, or technical requirements.

Where processing is based on consent, you can withdraw consent. For website analytics cookies, you can reject analytics cookies or change cookie settings later.

OMEVO may be affected by the EU AI Act because it is an AI-powered application offered to users in the EU. Based on its current purpose as a personal AI assistant, it is not intended to be a high-risk AI system, but transparency, responsible use, and user awareness remain important.

OMEVO is not intended for high-risk use cases such as employment decisions, credit scoring, education access decisions, law enforcement, biometric identification, healthcare diagnosis, or other regulated high-risk decisions. Users should not rely on OMEVO as the sole basis for such decisions.

Yes. OMEVO is presented as an AI assistant, so users should understand that responses are generated by an AI system.

No. OMEVO is not designed to make legally significant automated decisions about users. It generates AI responses for assistance and productivity, not final decisions about rights, access, employment, finance, health, or legal status.

Users should not rely on OMEVO as the sole source for medical, legal, financial, security, emergency, or other high-impact decisions. Important information should always be checked independently.

OMEVO is not intended for children under 13, or under the minimum digital age required in their country. If a user is under 18, they should use OMEVO only with permission and supervision from a parent or legal guardian.

OMEVO uses cloud infrastructure, access controls, security logging, and technical safeguards designed to protect the service. No online system can be guaranteed completely secure, so users should also protect their own devices and accounts.

OMEVO is designed to use secure communication channels for data in transit and appropriate protections for backend services. Device-level protection also matters because personalization memory is stored locally on the Android device.

OMEVO stores personalization memory locally on the Android device. The protection of that memory also depends on your device security, such as screen lock, OS updates, app permissions, and whether someone else has access to your phone.

Because personalization memory is stored locally, anyone who can access your unlocked device may be able to access app data. You should use device-level protections such as screen lock, biometrics, and remote device controls where available.

Yes. The Android app may collect crash logs, diagnostics, device information, and usage analytics to improve reliability, fix bugs, understand product usage, and protect the service.

Yes. OMEVO uses Google Analytics for the website, Google Play Console analytics, and Firebase Analytics. Website analytics should depend on your cookie choices where required.

Yes. The website may use necessary cookies and, with your consent where required, analytics cookies. You can read more in the Cookie Policy.

The website is designed so non-essential analytics are not enabled until consent is given, where consent is required.

Yes. You can reject non-essential analytics cookies through the cookie banner or cookie settings.

OMEVO does not currently use marketing cookies or advertising pixels on the website.

For privacy concerns, contact privacy@omevo.ai. For support or security-related issues, contact support@omevo.ai.

For general questions, email hello@omevo.ai. For support, email support@omevo.ai. For privacy questions, email privacy@omevo.ai. For legal matters, email legal@omevo.ai.

You can send feedback to hello@omevo.ai or support@omevo.ai. User feedback is especially helpful during free early access.

You can report bugs by emailing support@omevo.ai. Include your device type, Android version, app version, and a short description of what happened if possible.

OMEVO is provided by Aneo B.V., a company registered in the Netherlands.

Aneo B.V. is based in Hoofddorp, Netherlands. Registered address: Thomas Morelaan 104, 2135 WC Hoofddorp, Netherlands. KVK number: 98830848.